When I was looking for a chiropractor for my father back in 2015, I remembered calling over ten chiropractic clinics in Singapore to ask for their fees. The phone conversions ended badly. It was a frustrating experience. Not only did their websites not have a fee structure of any kind, the receptionists were not able to advise on the costs involved over the phone as well. “It depends on the doctor’s findings during your first visit”, so they say.
Honesty and Transparency
You would probably know someone who has had a difficult time dealing with a chiropractor. A quick search of the Internet will bring up multiple horror stories of chiropractors using fearmongering tactics to sign clueless patients up for chiropractic packages. These packages are often expensive and unnecessary. Some clinics even offer 90-session packages!
We do not want you to go through the same traumatic experience as I did. As such, our full fee structure and refund policies clearly printed on our website. We never hard-sell at Square One! In fact, we strongly recommend patients to do their due diligence in finding the right chiropractor. To help facilitate the process, patients may book in with us for a Discovery Session to get to know us in person for a small fee.
You First. Always!
We are confident of the services we provide and we promise 100% transparency. After all, you are the customer! It is your money. You deserve to know what you are getting into. At Square One, we understand pricing and costs is part of your research and probably plays a significant role in your decision-making process. We do genuinely want to help you find the right person for you. Even if that person is not us!
The Allure of Cheap Chiropractors
You probably have considered choosing our competitors over us because they are cheaper. And indeed, they often are! You can find discount chiropractors on Fave (previously Groupon) for as little as $9 per session! If you are comfortable with what they offer, go ahead and give them a call. Ask them what techniques and modalities they offer. Ask them if they promise results or provide a money-back guarantee! You have to do your due diligence. Always.
Discount chiropractors in Singapore offer steep discounts (up to 94% on Fave, believe it or not) for an opportunity to sell you a package that will easily cost you thousands of dollars. Chiropractors in Singapore are also remunerated on a sales-based commission model. Not results! There is no incentive to help you get better. Their relationship with you ends the moment you commit – on pen and paper – to their package. From that moment on, you become one of the many bodies that pass through their clinic each day. Affordable and cheap care, albeit at the expense of a quality and meaningful therapeutic relationship, is their selling point!
You Deserve Better
CASE (Consumer Association of Singapore) recommends the following:
- Do not be pressured into signing a contract without understanding fully what the contract or treatment entails.
- Exerting undue pressure on a consumer to enter into a transaction is an unfair practice under the Consumer Protection (Fair Trading) Act.
- The consumer can simply leave if he or she feels pressured to sign up.
- Check the chiropractic association’s website for a list of qualified chiropractors who have agreed to adhere to its code of ethics.*
People purchase the cheapest products on the market not because they are price motivated. It’s because they do not know better. Clinics selling subpar quick fix treatments aren’t going to want to take the time to explain what you’re paying for in language you can understand. They want to take your money and be working on the next patients as fast as possible to maximise their profit turnover. Maybe no one has taken the time to explain to you what exactly you should be looking for, but you can’t use the excuse for yourself anymore!
Why We Charge More Than Other Chiropractors
The truth is Square One is one of the most expensive chiropractic clinics in Singapore (the most costly by far charges $120 for two minutes). We understand our approach to care is different (long treatment sessions, prescribed home exercises, and more expensive fees) and does not suit everyone.
We charge more per session because we spend more time with our patients to make sure we correctly understand their needs. It’s that simple! Each and every one of our patients is unique and we want to ensure we customise their care to their specific needs. We believe in giving you more value for your dollar. Because that’s what builds a stronger, healthier community.
We consistently deliver results our competitors cannot match! We are one of the most successful clinics in Singapore with a stellar track record of 100% 5-star reviews on Google (as of publication time). Don’t forget – we are still the only clinic with a 100% money-back policy in place!
There are many good reasons to see a chiropractor but only you can decide who is best for you. We have an open door policy and we welcome you to talk to us should you need more help in determining who is best for you. We promise to stay as impartial as reasonably possible! (We are awesome that way.)
*Please note that Square One is NOT part of The Chiropractic Association (Singapore). If you would like further clarification, please do reach out to us.